Category: (3) eTOM Process Type
Process Identifier: 1.3.8.6
Original Process Identifier: 1.1.1.7.6
Maturity Level: 4
Close a customer QoS performance degradation report when the performance of the customer purchased product offerings has been resolved
The objective of the Close Customer QoS Performance Degradation Report processes is to close a customer QoS performance degradation report when the performance of the customer purchased product offerings has been resolved. These processes monitor the status of all open customer QoS performance degradation reports, and recognize that a customer QoS performance degradation report is ready to be closed when the status is changed to cleared.
Reserved for future use.
Reserved for future use.
Reserved for future use.
The objective of the Close Customer QoS Performance Degradation Report processes is to close a customer QoS performance degradation report when the performance of the customer purchased product offerings has been resolved.
These processes monitor the status of all open customer QoS performance degradation reports, and recognize that a customer QoS performance degradation report is ready to be closed when the status is changed to cleared.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model