Category: (3) eTOM Process Type
Process Identifier: 1.5.5.1
Original Process Identifier: 1.1.3.7.1
Maturity Level: 4
Manages the appointment schedule of assignable staff.
The responsibilities of the Manage Appointment Schedule processes include the ability to view the availability of appropriate assignable staff as well as being able to schedule an appointment. Both the viewing and the scheduling may be based on availability of a collection of staff and not a specific person. Similarly, times could be windows of time (i.e. - AM or PM) or a specific time.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
The responsibilities of the Manage Appointment Schedule processes include the ability to view the availability of appropriate assignable staff as well as being able to schedule an appointment. Both the viewing and the scheduling may be based on availability of a collection of staff and not a specific person. Similarly, times could be windows of time (i.e. - AM or PM) or a specific time.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model