Category: (3) eTOM Process Type
Process Identifier: 1.1.5.1
Original Process Identifier: 1.2.1.6.1
Maturity Level: 4
Ensure that the enterprise keeps abreast of sales and channel practices and capabilities in the wider environment.
The Monitor Sales & Channel Best Practice processes ensure that the enterprise keeps abreast of sales and channel practices and capabilities in the wider environment. These processes can involve externally provided research, as well as monitoring of various activities within the enterprise. These processes develop the requirements for the introduction of new sales approaches and sales channels, as well as provide requirements for enhancements to existing sales approaches and channels. This monitoring ensures that the enterprise can provide sales and channel capabilities as effectively as possible at all times. The monitoring captures issues such as compensation plans, product related sales training approaches and techniques, prospective customer identification methodologies, selling processes/methods and procedures for new products.
Reserved for future use.
Reserved for future use.
Reserved for future use.
The Monitor Sales & Channel Best Practice processes ensure that the enterprise keeps abreast of sales and channel practices and capabilities in the wider environment. This monitoring ensures that the enterprise can provide sales and channel capabilities as effectively as possible at all times.
These processes develop the requirements for the introduction of new sales approaches and sales channels, as well as provide requirements for enhancements to existing sales approaches and channels.
These processes can involve externally provided research, as well as monitoring of various activities within the enterprise. The monitoring captures issues such as compensation plans, product related sales training approaches and techniques, prospective customer identification methodologies, selling processes/methods and procedures for new products.
Reserved for future use.
This was created from the Frameworx 16.0 Model