Category: (2) eTOM Process Type
Process Identifier: 1.6.12
Original Process Identifier:
Maturity Level: 3
Wholesale and Partner Settlement entails the full end-2-end process considering the operational execution (under business model specific processes), controlling the Wholesale and Partner Billing Settlement & Collections process, Identifying potential Fraud, as well as tracking outstanding payments and resultant actions (from Collections).
Wholesale and Partner Settlement entails the full end-2-end process considering the I) operational execution (under business model specific processes), II) Controlling & managing the Wholesale and Partner Billing Settlement & Collections process. It covers a) multiple revenue stream with different partners, and unique handling as required by the financial business model b) reconciliation from the perspective of the 1) incumbent as well as the 2) perspective of the Wholesale Business Partner, c) Performing adjustments, d) allowing for audits (since it is (cannot) not always fully automated as with retail) e) Handling of disputes/differences
This was created from the Frameworx 16.0 Model