Category: (2) eTOM Process Type
Process Identifier: 1.5.1
Original Process Identifier: 1.2.3.1
Maturity Level: 4
Develop resource strategies, policies and plans for the enterprise, based on the long-term business, market, product and service directions of the enterprise.
Resource Strategy & Planning processes develop resource strategies, policies and plans for the enterprise, based on the long-term business, market, product and service directions of the enterprise These processes understand the capabilities of the existing enterprise infrastructure, capture the requirements on the infrastructure based on market, product and service strategies of the enterprise’, manage the capabilities of the suppliers and partners to develop and deliver new resource capabilities, and define the way that new or enhanced infrastructure may be deployed. Research & analysis is performed to determine resource targets as well as strategies to reach the defined targets. This research may be obtained from the external market and resource suppliers and partners, or developed internally through research programs and activities, or leverage of other internal knowledge. A key input to the resource strategy arises from the enterprise’s market, product portfolio and service strategy and forecasts. A focus is placed on the expansion of the existing resource capabilities and the identification of new resource capabilities required. These processes deliver and develop annual and multi-year resource plans in support of services, products and offers that include volume forecasts, negotiation for required levels of resources, gaining resource development and management as well as supply chain commitment and executive approval for the plans. Forecasting of resource demand, and capturing of new opportunities, are both essential to ensure that the enterprise can construct and implement the resources necessary for the future needs of their customers and potential customers. These processes define the resource implementation standards sought, key new resource capabilities required, resource support levels and approaches required, resource design elements to be developed, as well as resource cost parameters and targets. These processes also define the policies relating to technical resources and their implementation.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model