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Frameworx Process: Establish Sales Goals and Measures

Category: (3) eTOM Process Type

Process Identifier: 1.1.2.3

Original Process Identifier: N/A New Process

Maturity Level: 3

Description

Establish goals and measures for sales, customer management measures, and sales service level standards.

Extended Description

Establish Sales Goals and Measures sets sales goals and how they will be measured and how customer management sales related measures. Additionally sales service levels and standards are set. This process also conducts reviews of goals, measures, service levels, and standards as appropriate and adjusts them if needed.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(3) eTOM Process Type Establish Sales Goals and Measures

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:15