Category: (2) eTOM Process Type
Process Identifier: 1.2.4
Original Process Identifier: 1.1.1.21
Maturity Level: 2
Product Support & Readiness processes ensure the support capability is in place to allow the CRM Fulfillment, Assurance and Billing processes to operate effectively. Product Support & Readiness processes ensure the support capability is in place to allow the CRM Fulfillment, Assurance and Billing processes to operate effectively.
Product Support & Readiness processes ensure the support capability is in place to allow the Product Fulfillment, Assurance and Billing processes to operate effectively. The responsibilities of these processes include, but are not limited to: • Provision of product process infrastructure • Policy support and decision support knowledge for product offerings • Maintaining inventories to support the product data required by the FAB and CRM OS&R processes • Monitoring and reporting on the capabilities and costs of the individual Product FAB processes • Longer-term trend analysis on product FAB processes in order to establish the extent to which enterprise targets for these processes are being achieved and/or the need for the processes to be modified.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model