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Frameworx Process: Gather Authentication Information

Category: (4) eTOM Process Type

Process Identifier: 1.3.4.2.6

Original Process Identifier: 1.1.1.16.2.6

Maturity Level: 4

Description

Gather Authentication Information from the customer.

Extended Description

The purpose of this process is to gather information that enables the enterprise to authenticate the customer identity. This information can be documents issued by other authorities (such as ID card or passport) or information that will enable the enterprise to re-authenticate the customer(such as answer to a secret question).

Explanatory

Not used for this process element.

Mandatory

Not used for this process element.

Optional

Not used for this process element.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Gather Authentication Information

Appears on these diagrams:

Issues

  • Business Process Framework 13.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:22