Category: (4) eTOM Process Type
Process Identifier: 1.3.4.2.6
Original Process Identifier: 1.1.1.16.2.6
Maturity Level: 4
Gather Authentication Information from the customer.
The purpose of this process is to gather information that enables the enterprise to authenticate the customer identity. This information can be documents issued by other authorities (such as ID card or passport) or information that will enable the enterprise to re-authenticate the customer(such as answer to a secret question).
Not used for this process element.
Not used for this process element.
Not used for this process element.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model