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Application Framework (TAM)

Business Process Framework (eTOM)

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Information Framework (SID)

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1.3.4.2 Establish Customer Relationship

(4) eTOM Process Type Gather Authentication Information (4) eTOM Process Type Issue Unique Customer ID (4) eTOM Process Type De-duplicate Customer Identity (3) eTOM Process Type Establish Customer Relationship (4) eTOM Process Type Verify Customer (4) eTOM Process Type Establish New Customer Identity (4) eTOM Process Type Clean-up & Archive Customer Identifying Information

1.3.4.2 Establish Customer Relationship

Diagram Description

Verify the customer identity, manage the customer identity across the Enterprise, and manage termination as appropriate

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01