Category: (4) eTOM Process Type
Process Identifier: 1.3.4.2.5
Original Process Identifier: 1.1.1.16.2.5
Maturity Level: 4
Ensure only one customer identity exists across the Enterprise.
The purpose of this process is to ensure only one customer identity exists across the Enterprise, which can be referenced across the whole Enterprise and allows the customer to quickly and easily identify himself. Before establishing an identity for a new customer de-duplication check is performed.
Not used for this process element.
Not used for this process element.
Not used for this process element.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model