Category: (4) eTOM Process Type
Process Identifier: 1.3.7.6.3
Original Process Identifier: 1.1.1.6.6.4
Maturity Level: 4
To be added
Not used for this process element
This process is used to check if the efforts put to resolve the problem are adequate to the resolution and also acceptable financially and business wise.
Determine whether the problem can be resolved and what will be required. Identify if what is required to solve the problem is adequate to the problem business and financial impacts on the organization.
Not used for this process element
This was created from the Frameworx 16.0 Model