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Frameworx Process: Forecast Workforce Availability

Category: (4) eTOM Process Type

Process Identifier: 1.5.5.2.2

Original Process Identifier: 1.1.3.7.4.2

Maturity Level: 4

Description

Forecasting workforce availability on a daily, weekly, and longer period basis.

Extended Description

Forecasting workforce availability on a daily, weekly, and longer period basis, based on workload history, considering special events (extraordinary activities), staff vacation considerations, and distributing the available workforce to best meet the estimated load

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Forecast Workforce Availability

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:22