Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

Views

Frameworx Process: Dispatch Task

Category: (4) eTOM Process Type

Process Identifier: 1.5.5.5.4

Original Process Identifier: 1.1.3.7.9.4

Maturity Level: 4

Description

This process dispatches technicians and/or third parties to perform manual activities.

Extended Description

The Dispatch Task scope includes the following: •{T}Dispatching assigned tasks to the appropriate performer (e.g. a single technician or a crew) from the company’s workforce or from a third-party workforce to perform manual activities •{T}Managing the dispatching process via various channels •{T}Monitoring various dispatch states •{T}Managing the delivery of reassignments and changes to all affected performers •{T}Managing notification profiles and rules •{T}Managing settings required for proper task dispatching

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Dispatch Task

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:21