Category: (4) eTOM Process Type
Process Identifier: 1.5.5.5.4
Original Process Identifier: 1.1.3.7.9.4
Maturity Level: 4
This process dispatches technicians and/or third parties to perform manual activities.
The Dispatch Task scope includes the following: •{T}Dispatching assigned tasks to the appropriate performer (e.g. a single technician or a crew) from the company’s workforce or from a third-party workforce to perform manual activities •{T}Managing the dispatching process via various channels •{T}Monitoring various dispatch states •{T}Managing the delivery of reassignments and changes to all affected performers •{T}Managing notification profiles and rules •{T}Managing settings required for proper task dispatching
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model