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Frameworx Process: Analyze new service directions/enhance existing service

Category: (4) eTOM Process Type

Process Identifier: 1.4.1.1.2

Original Process Identifier: 1.2.2.1.1.2

Maturity Level: 4

Description

Analyze to identify new service directions, potential enhancements to existing services

Extended Description

Analyze new service directions/enhance existing service processes focus on research and analyze customer, technology, competitor and marketing information identify new service directions and industry best practice, and potential enhancements to existing services

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Analyze new service directions/enhance existing service

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:18