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1.4.1.1 Gather & Analyze Service Information

(3) eTOM Process Type Gather & Analyze Service Information (4) eTOM Process Type Gather Service Information (4) eTOM Process Type Analyze new service directions/enhance existing service (4) eTOM Process Type Analyze to develop new service requirements (4) eTOM Process Type Analyze service growth

1.4.1.1 Gather & Analyze Service Information

Diagram Description

Research and analyze customer, technology, competitor and marketing information to identify new service directions and industry best practice, and potential enhancements to existing services


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:02