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Frameworx Process: Gather Service Information

Category: (4) eTOM Process Type

Process Identifier: 1.4.1.1.1

Original Process Identifier: 1.2.2.1.1.1

Maturity Level: 4

Description

Establish and Management of external Providers and internal resources for providing service information

Extended Description

Gather Service information processes focus on establishment and Management of relationships with external providers of service information, and management of internal resources used for providing service information.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Gather Service Information

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:22