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Frameworx Process: Stakeholder & External Relations Management

Category: (1) eTOM Process Type

Process Identifier: 1.7.6

Original Process Identifier: 1.3.6

Maturity Level: 4

Description

The Stakeholder & External Relations Management process grouping focuses on managing the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, Public Relations.

Extended Description

The Stakeholder & External Relations Management processes grouping focus on managing the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators and local community. Some of the processes within this grouping are Shareholder Relations, External Affairs and Public Relations.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(1) eTOM Process Type Stakeholder & External Relations Management

Appears on these diagrams:

is a more detailed diagram for the

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:13