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Frameworx Process: Ensure Sales Inventory Data Quality

Category: (4) eTOM Process Type

Process Identifier: 1.1.7.4.5

Original Process Identifier: 1.1.1.20.12.5

Maturity Level: 4

Description

Ensuring the sales inventory repository accurately captures and records all identified sales details, through use of automated or manual audits. Monitoring and reporting on the quality of the data maintained in the inventory. The sales inventory maintains records of all sales, sales prospects and sales leads, sales channel activity, marketing campaign targets and performance, sales commissions and any other sales related- information, required to support both the Support Selling and the Selling processes. The sales inventory is also responsible for maintaining the association between customers and sales instances, created as a result of the Selling processes.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

The sales inventory maintains records of all sales, sales prospects and sales leads, sales channel activity, marketing campaign targets and performance, sales commissions and any other sales related- information, required to support both the Support Selling and the Selling processes.

Candidate Mandatory

Ensuring the sales inventory repository accurately captures and records all identified sales details, through use of automated or manual audits. Monitoring and reporting on the quality of the data maintained in the inventory.

Candidate Optional

Reserved for future use.

Candidate Interactions

The sales inventory is also responsible for maintaining the association between customers and sales instances, created as a result of the Selling processes.

(4) eTOM Process Type Ensure Sales Inventory Data Quality

Appears on these diagrams:

Issues


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:21