Category: (4) eTOM Process Type
Process Identifier: 1.3.1.3.9
Original Process Identifier: 1.1.1.22.3.9
Maturity Level: 4
Establishing and managing customer problem notification facilities and lists to support the Problem Handling notification and reporting processes
Not used for this process element
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Establishing and managing customer problem notification facilities and lists to support the Problem Handling notification and reporting processes
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model