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Frameworx Process: Manage Problem Handling Notification

Category: (4) eTOM Process Type

Process Identifier: 1.3.1.3.9

Original Process Identifier: 1.1.1.22.3.9

Maturity Level: 4

Description

Establishing and managing customer problem notification facilities and lists to support the Problem Handling notification and reporting processes

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Establishing and managing customer problem notification facilities and lists to support the Problem Handling notification and reporting processes

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Manage Problem Handling Notification

Appears on these diagrams:

Issues


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:23