Frameworx Process: Request Product Offering Performance Testing

Category: (4) eTOM Process Type

Process Identifier: 1.3.1.3.4

Original Process Identifier: 1.1.1.22.3.4

Maturity Level: 4

Description

Requesting scheduling of customer purchased product offering performance testing to assist in analysis activity;

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Requesting scheduling of customer purchased product offering performance testing to assist in analysis activity;

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Request Product Offering Performance Testing

Appears on these diagrams:

• 1.3.1.3 Support Problem Handling

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 14.5 Modification
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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