Frameworx Process: Identify Risk Management Treatment

Category: (5) eTOM Process Type

Process Identifier: 1.3.4.1.2.4

Original Process Identifier: 1.1.1.16.1.2.4

Maturity Level: 4

Description

Identifies treatments to manage these risks and focuses on using customer information. The purpose is to track and improve Operations, target and win the right customers and improves Sales Conversion rate.

Extended Description

Not used for this process element

Explanatory

The purpose is to track and improve Operations, target and win the right customers and improves Sales Conversion rate.

Mandatory

Identifies treatments to manage these risks and focuses on using customer information.

Optional

Not used for this process element

Interactions

Candidate Explanatory

The purpose is to track and improve Operations, target and win the right customers and improves Sales Conversion rate.

Candidate Mandatory

Identifies treatments to manage these risks and focuses on using customer information.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(5) eTOM Process Type Identify Risk Management Treatment

Appears on these diagrams:

• 1.3.4.1.2 Analyze & Manage Customer Risk

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Information Framework 13.0 Modification

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