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1.3.4.1.2 Analyze & Manage Customer Risk

(4) eTOM Process Type Analyze & Manage Customer Risk (5) eTOM Process Type Ensure Risk Analysis Basis (5) eTOM Process Type Ensure Consistent Risk Analysis (5) eTOM Process Type Determine Customer Risk (5) eTOM Process Type Identify Risk Management Treatment

1.3.4.1.2 Analyze & Manage Customer Risk

Diagram Description

Ensure that a consistent customer risk assessment is used across the Enterprise and ensure that risk analysis is based on information collected from all processes.


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01