Category: (4) eTOM Process Type
Process Identifier: 1.3.4.2.3
Original Process Identifier: 1.1.1.16.2.3
Maturity Level: 4
After termination, provides ‘clean-up’ duplicates of customer identifying information that may exist within the organization. Profile and preference information for terminated customer relationships is archived if acceptable to the customer. All relevant parties are informed of the ended relationship. Other processes are triggered to dismantle the customer solution and servicing arrangements as necessary.
Not used for this process element
Not used for this process element
After termination, provides ‘clean-up’ duplicates of customer identifying information that may exist within the organization. Profile and preference information for terminated customer relationships is archived if acceptable to the customer. All relevant parties are informed of the ended relationship.
Not used for this process element
Not used for this process element
After termination, provides ‘clean-up’ duplicates of customer identifying information that may exist within the organization. Profile and preference information for terminated customer relationships is archived if acceptable to the customer. All relevant parties are informed of the ended relationship.
Not used for this process element
Other processes are triggered to dismantle the customer solution and servicing arrangements as necessary.
This was created from the Frameworx 16.0 Model