Frameworx Process: Recommend Appropriate Offerings

Category: (4) eTOM Process Type

Process Identifier: 1.1.9.3.2

Original Process Identifier: 1.1.1.4.5.2

Maturity Level: 4

Description

Based on the data collected, recommend more appropriate offerings to the customer.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Based on the data collected, recommend more appropriate offerings to the customer.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Based on the data collected, recommend more appropriate offerings to the customer.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Recommend Appropriate Offerings

Appears on these diagrams:

• 1.1.9.3 Cross/Up Selling

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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