Category: (4) eTOM Process Type
Process Identifier: 1.1.9.6.2
Original Process Identifier: 1.1.1.16.2.7.2
Maturity Level: 4
Capture (through forms, or customer interviews, etc.) the required customer information, and store the details in a form required by other processes.
Not used for this process element
Capture (through forms, or customer interviews, etc.) the required customer information, and store the details in a form required by other processes.
Capture (through forms, or customer interviews, etc.) the required customer information, and store the details in a form required by other processes.
Not used for this process element
Capture (through forms, or customer interviews, etc.) the required customer information, and store the details in a form required by other processes.
Capture (through forms, or customer interviews, etc.) the required customer information, and store the details in a form required by other processes.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model