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1.1.9.6 Acquire Customer Data

(3) eTOM Process Type Acquire Customer Data (4) eTOM Process Type Determine Required Customer Data (4) eTOM Process Type Capture & Record Customer Data

1.1.9.6 Acquire Customer Data

Diagram Description

Capture and record all pertinent customer data required for the initiation, realization and deployment of the agreed sales proposal.


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:00