Category: (5) eTOM Process Type
Process Identifier: 1.3.5.9.3.1
Original Process Identifier: 1.1.1.18.9.4.1
Maturity Level: 4
Performs identification of the necessary data formats to be sent externally. Increasingly transactions with external parties (e.g. customers using RosettaNet or Web Services standards) will need to conform to message and data formats defined by third parties or third party organizations. The actual agreement between the parties to use specific interaction standards is part of the Support Customer Interface Management and Support Selling L3s.
Not used for this process element
Increasingly transactions with external parties (e.g. customers using RosettaNet or Web Services standards) will need to conform to message and data formats defined by third parties or third party organizations.
Performs identification of the necessary data formats to be sent externally.
Not used for this process element
Increasingly transactions with external parties (e.g. customers using RosettaNet or Web Services standards) will need to conform to message and data formats defined by third parties or third party organizations.
Performs identification of the necessary data formats to be sent externally.
Not used for this process element
The actual agreement between the parties to use specific interaction standards is part of the Support Customer Interface Management and Support Selling L3s.
This was created from the Frameworx 16.0 Model