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1.3.5.9.4 Mediate & Orchestrate Customer Interactions

(4) eTOM Process Type Mediate & Orchestrate Customer Interactions (5) eTOM Process Type Identify Customer Interactions Data Formats (5) eTOM Process Type Orchestrate Customer Interactions (5) eTOM Process Type Mediate Customer Interactions

1.3.5.9.4 Mediate & Orchestrate Customer Interactions

Diagram Description

Ensure that transaction message structure and interactions conform to agreed, externally defined standards used by the enterprise and its customers

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01