Category: (5) eTOM Process Type
Process Identifier: 1.3.5.9.1.1
Original Process Identifier: 1.1.1.18.9.2.1
Maturity Level: 4
Receives the request and either enables its originator to automatically fulfill it, or identifies and activates the opportune process to accomplish the request
Not used for this process element
Handle a request to make changes This could be a request to change to enable customer/ subscriber, to start or stop making use of specific products and services
receives the request and either enables its originator to automatically fulfill it, or identifies and activates the opportune process to accomplish the request. Determine type of stakeholder request
Not used for this process element
Handle a request to make changes This could be a request to change to enable customer/ subscriber, to start or stop making use of specific products and services
receives the request and either enables its originator to automatically fulfill it, or identifies and activates the opportune process to accomplish the request. Determine type of stakeholder request
Not used for this process element
where relecant, identifies and activates the opportune process to accomplish the request
This was created from the Frameworx 16.0 Model