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1.3.5.9.2 Manage Request (Including Self Service)

(4) eTOM Process Type Manage Request (Including Self Service) (5) eTOM Process Type Handle Request (5) eTOM Process Type Provide Request Status (5) eTOM Process Type Close Request

1.3.5.9.2 Manage Request (Including Self Service)

Diagram Description

Manage all requests (inbound and outbound) made by potential and existing customers

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01