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Frameworx Application: Analyze and Manage Customer Risk (Deleted!)

Category: (2) TAM Application Type

Application Identifier: 5.5.2 (This Application ID has been deliberately unused!)

Maturity Level: 0

Overview

The purpose of this function is to ensure that Risk analysis is based on information collected from all processes and that consistent risk assessment is used across the Enterprise. Its purpose is also to track and improve Operations, target and win the right customers, improves Sales Conversion rate. It determines the credit risk, fraud risk, influence risk, and churn risk. It identifies treatments to manage these risks and focuses on using customer information. This function is usually best served through integration with Business Intelligence platforms, with feeds provided by Charging, Collections, Accounts Receivable, and Prepaid Balance Management applications.

Functionality

Supported Business Services

(2) TAM Application Type Analyze and Manage Customer Risk (Deleted!)

Appears on these diagrams:

Issues

  • Application Framework 12.5 Deletion

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:30