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Frameworx Application: Customer Credit Management

Category: (2) TAM Application Type

Application Identifier: 5.1.3

Maturity Level: 4

Overview

Customer Credit Management applications provide the necessary functionality to manage information about the customer’s credit as well as a means to provide a credit check.

Functionality

Customer Credit Management looks at the credit of the customer, considering the payment history with the service provider as well as the credit scores with external credit agencies. This will likely be implemented via a series of contracts to service provider billing systems as well as appropriate external credit agencies along with applied business rules.

Customer Credit Management also includes analysis of customer credit risk.

Supported Business Services

(2) TAM Application Type Customer Credit Management

Appears on these diagrams:

Issues

  • Application Framework 12.5 Addition
  • Application Framework 13.0 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:31