Frameworx Application: RA Tracking & Management

Category: (2) TAM Application Type

Application Identifier: 9.1.2

Maturity Level: 4

Overview

RA Tracking & Management applications provide necessary functionality to assure that Revenue Assurance anomalies are remedied in an efficient manner. This is done by monitoring the lifecycle of revenue assurance activities, including monitoring, analysis, and initiation of correction & recovery.

Functionality

RA Tracking & Management applications provides necessary functionality to assure that Revenue Assurance problems are assigned, coordinated, and corrected efficiently, escalating as needed per established business rules.  Problems are tracked from inception to resolution, including verification.

Supported Business Services

(2) TAM Application Type RA Tracking & Management

Appears on these diagrams:

• 9.1 Revenue Assurance Management

Issues

• Application Framework 12.5 Addition

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