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Frameworx Application: Customer/Prospect Data Acquisition

Category: (2) TAM Application Type

Application Identifier: 3.11.1

Maturity Level: 4

Overview

Customer/Prospect Data Acquisition applications provides functionality to collect all necessary information to support the sale.

Functionality

Customer/Prospect Data Acquisition - Customer/Prospect Data Acquisition obtains all necessary information to make a sale. The prospect could be a new or current customer. Customer/Prospect Data Acquisition includes information about the service location, billing address, demographic information about the customer, any existing products and services the customer currently has, as well as the customer's needs (requirements).

Supported Business Services

(2) TAM Application Type Customer/Prospect Data Acquisition

Appears on these diagrams:

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This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:31