Frameworx Application: Sales Negotiation

Category: (2) TAM Application Type

Application Identifier: 3.10.6

Maturity Level: 4

Overview

Sales Negotiation applications provide the capability to provide quotations based on products available to the customer and produce an order request upon customer acceptance.

Functionality

Sales Negotiation - Sales Negotiation provides the necessary functionality to negotiate the sale by providing multiple quotations as needed, taking into account the customer data, customer qualification, and offers made. Functionality includes access to products, product pricing, scheduling of appointments if a dispatch is necessary, etc.

Sales Negotiation generates an order or service request.

• Customer order request generation – send solution design details to update proposal product order in Customer Order Management systems
• Service order request generation – send solution design details to update service order in Service Order Management systems (after customer agreement – part of handoff to fulfillment)

Supported Business Services

• Customer Order Management
• Service Order Management

(2) TAM Application Type Sales Negotiation

Appears on these diagrams:

• 3.10 Solution Management

Issues

• Application Framework 12.0 Modification

Frameworx Domains (Horizontal)

• Market_Sales Domain

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