Frameworx Process: Generate Billing Event Report

Category: (4) eTOM Process Type

Process Identifier: 1.3.12.4.1

Original Process Identifier: 1.1.1.14.4.1

Maturity Level: 4

Description

Generate reports on billing event records based on requests from other processes.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

The purpose of the Generate Billing Event Report process is to generate reports on billing event records. This process produces reports that may identify abnormalities, which may be caused by fraudulent activity or related to customer complaints.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

The purpose of the Generate Billing Event Report process is to generate reports on billing event records. This process produces reports that may identify abnormalities, which may be caused by fraudulent activity or related to customer complaints.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Generate Billing Event Report

Appears on these diagrams:

• 1.3.12.4 Report Billing Event Records

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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