Category: (4) eTOM Process Type
Process Identifier: 1.3.11.1.1
Original Process Identifier: 1.1.1.12.1.1
Maturity Level: 4
Generate a new customer bill inquiry.
Not used for this process element.
Not used for this process element
The purpose of Generate Customer Bill Inquiry is to generate a new customer bill inquiry.
A new customer bill inquiry may be generated as a result of specific customer initiated bill inquiry or complaint notifications.
Not used for this process element
The purpose of Generate Customer Bill Inquiry is to generate a new inquiry and initiate investigation.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model