Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

Views

Frameworx Process: Manage Physical Production & Distribution Quality

Category: (4) eTOM Process Type

Process Identifier: 1.3.9.3.7

Original Process Identifier: 1.1.1.10.3.7

Maturity Level: 4

Description

Manage quality of the physical production and distribution processes, if internal production facilities are used.

Extended Description

Not used for this process element.

Explanatory

Not used for this process element

Mandatory

The purpose of Manage Physical Production & Distribution Quality process is to manage quality of the physical production and distribution processes, if internal production facilities are used. This process is responsible for monitoring the whole physical production and distribution running, check the quality and validity of production and observing the distribution time cycle. This process is responsible for ensuring that the contents of production, including billing parts and insertion parts, are satisfied by customers and the productions can be delivered to customers’ address on time and accurately. This process is also responsible for monitoring the efficiency of production process to ensure that the production process can timely produce a large number of productions to avoid distribution delay.

Optional

The quality and validity of production can include correct association of customer, bill and time period of bill, printing quality, format of the production.

Interactions

Candidate Explanatory

This process is responsible for monitoring the whole physical production and distribution running, check the quality and validity of production and observing the distribution time cycle. This process is responsible for ensuring that the contents of production, including billing parts and insertion parts, meet the specified requirements and the production run is delivered to customers’ address on time and accurately. The quality and validity of production can include correct association of customer, bill and time period of bill, printing quality and format.

Candidate Mandatory

Manage the quality of internal processes for physical production and distribution of customer documents.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Manage Physical Production & Distribution Quality

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:23