Category: (4) eTOM Process Type
Process Identifier: 1.3.9.2.4
Original Process Identifier: 1.1.1.10.2.4
Maturity Level: 4
Store the customer invoice for a period of time is to address regulation and/or internal requirements, during which they can be accessed to support any customer or regulator agency inquiries on bill invoices.
Not used for this process element.
Not used for this process element
The purpose of Management Customer Invoice Archive process is to store the customer invoice for a period of time, to perform regulation and/or serve internal requirements, during which they can be accessed to support any customer or regulator agency inquiries on bill invoices, and the process is further responsible for archiving the customer invoices to historical customer invoice after a period of time according to Service Provider's management requirements. Furthermore the process is responsible for managing and maintaining archiving cycle.
Not used for this process element
The purpose of Management Customer Invoice Archive process is to store the customer invoice for a period of time, to perform regulation and/or serve internal requirements, during which they can be accessed to support any customer or regulator agency inquiries on bill invoices, and the process is further responsible for archiving the customer invoices to historical customer invoice after a period of time according to Service Provider's management requirements. Furthermore the process is responsible for managing and maintaining archiving cycle.
Store financial transactions in the required medium for the required duration. Change storage medium according to transaction age.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model