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Frameworx Process: Deliver Electronic Invoice

Category: (4) eTOM Process Type

Process Identifier: 1.3.9.2.2

Original Process Identifier: 1.1.1.10.2.2

Maturity Level: 4

Description

Deliver the electronic copy of an invoice to customers.

Extended Description

Not used for this process element.

Explanatory

The flow of this process can be viewed as an extension of the company’s e-business strategy. In this case, the Service Provider would render an invoice electronically, via the Internet for example.

Mandatory

The purpose of Deliver Electronic Invoice process is to deliver the electronic copy of an invoice to customers.

Optional

Not used for this process element

Interactions

Candidate Explanatory

The flow of this process can be viewed as an extension of the company’s e-business strategy. In this case, the Service Provider would render an invoice electronically, via the Internet for example.

Candidate Mandatory

Make an image of the invoice available in required electronic media. Inform the customer of its availability.

Candidate Optional

Send emails, SMSs or other notification, and handle exceptions to the notification mechanism.

Candidate Interactions

The CIM layer.

(4) eTOM Process Type Deliver Electronic Invoice

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:20