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Frameworx Process: Obtain Billing Events

Category: (4) eTOM Process Type

Process Identifier: 1.3.9.1.1

Original Process Identifier: 1.1.1.10.1.1

Maturity Level: 4

Description

Accept billing events that have been collected, translated, correlated, assembled, guided and service rated before determining the information would be applied to the customer’s bill invoice(s).

Extended Description

Not used for this process element.

Explanatory

This includes events that have been collected, translated, correlated, assembled, guided and service rated.

Mandatory

The purpose of the Obtain Billing Events process is to ensure that all billing events for services delivered to the customer by the Service Provider are available for processing.

Optional

Not used for this process element

Interactions

Candidate Explanatory

The purpose of the Obtain Billing Events process is to ensure that all billing events for services, (such as voice calls, texts, chargeable downloads, use of antivirus software, purchase of tangible goods) delivered to the customer by the Service Provider are available for processing. This includes events that have been collected, translated, correlated, assembled, guided and service rated.

Candidate Mandatory

Obtain all relevent Billing Events for services delivered to the customer by the Service Provider. Make these available for Processing.

Candidate Optional

Not used for this process element

Candidate Interactions

Billing Events can be generated by Service Mediation, Problem Handling, Customer QoS/SLA Management

(4) eTOM Process Type Obtain Billing Events

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:24