Category: (4) eTOM Process Type
Process Identifier: 1.3.1.8.3
Original Process Identifier: 1.1.1.22.15.3
Maturity Level: 4
Undertake trend analysis on billing queries and complaints.
Not used for this process element.
Not used for this process element
The purpose of Analyze Bill Inquiry Trend process is to analyse trend on billing queries and complaints.
Not used for this process element
Not used for this process element
The purpose of Analyze Bill Inquiry Trend process is to analyse trend on billing queries and complaints.
Not used for this process element
The analysis results may be utilized to guide SP to develop or adjust billing policy.
This was created from the Frameworx 16.0 Model