Category: (4) eTOM Process Type
Process Identifier: 1.3.1.8.2
Original Process Identifier: 1.1.1.22.15.2
Maturity Level: 4
Manage billing policies associated with customer billing dispute settlements.
Not used for this process element.
Not used for this process element
The purpose of Manage Billing Policy process is to manage billing policies associated with customer billing dispute settlements.The process is responsible for creating a new billing policy, deleting and modifying an existing billing policy. It is also responsible for associating the specific customer billing dispute to suitable billing policy to guide SP to settle billing dispute.
Not used for this process element
Not used for this process element
The purpose of Manage Billing Policy process is to manage billing policies associated with customer billing dispute settlements.The process is responsible for creating a new billing policy, deleting and modifying an existing billing policy. It is also responsible for associating the specific customer billing dispute to suitable billing policy to guide SP to settle billing dispute.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model