Category: (4) eTOM Process Type
Process Identifier: 1.3.1.7.1
Original Process Identifier: 1.1.1.22.14.1
Maturity Level: 4
Make sure that there is capability that the Bill Payments & Receivables Management processes can operate effectively.
Not used for this process element.
Examples are collection channels capable of processing customer bill payments, information on payments done by customers, systems needed to process the payments and make the customer bill account balance.
The purpose of Determine Bill Payments & Receivables Management Capability process is to make sure that there is capability (for example, established collection channels, information and systems) so that the Bill Payments & Receivables Management processes can operate effectively.
Not used for this process element
Examples are collection channels capable of processing customer bill payments, information on payments done by customers, systems needed to process the payments and make the customer bill account balance.
The purpose of Determine Bill Payments & Receivables Management Capability process is to make sure that there is capability (for example, established collection channels, information and systems) so that the Bill Payments & Receivables Management processes can operate effectively.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model