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Frameworx Process: Maintain Bill Customers List

Category: (4) eTOM Process Type

Process Identifier: 1.3.1.6.3

Original Process Identifier: 1.1.1.22.13.3

Maturity Level: 4

Description

Maintain lists of customers who are eligible for receiving bills.

Extended Description

Not used for this process element.

Explanatory

This process activity is used to maintain a list of customer. This is needed information for Bill Invoice Management process to deliver bills to customers.

Mandatory

The Maintain Bill Customers List process is to maintain lists of customers who are eligible for receiving bills. The multiple customer lists may exist for different usage, for example, customer list for receiving electronic bills, customer list for receiving paper bills. The process is responsible for adding a customer into the list and removing a customer from the list and maintaining delivery addresses of customers in the list.

Optional

Not used for this process element

Interactions

Candidate Explanatory

This process activity is used to maintain a list of customer. This is needed information for Bill Invoice Management process to deliver bills to customers.

Candidate Mandatory

The Maintain Bill Customers List process is to maintain lists of customers who are eligible for receiving bills. The multiple customer lists may exist for different usage, for example, customer list for receiving electronic bills, customer list for receiving paper bills. The process is responsible for adding a customer into the list and removing a customer from the list and maintaining delivery addresses of customers in the list.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Maintain Bill Customers List

Appears on these diagrams:

Issues


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:23