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Frameworx Process: Engage External Party Resource

Category: (4) eTOM Process Type

Process Identifier: 1.5.9.6.7

Original Process Identifier: 1.1.3.4.6.7

Maturity Level: 4

Description

If some specific resource components are owned and managed by other parties, this process is responsible for initiating requests, through other parties Performance Management, for resolution by the other parties of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Extended Description

Not used for this process element

Explanatory

Note that some specific product and/or service components may be owned and managed by suppliers/partners.

Mandatory

Where some specific resource components are owned and managed by suppliers/partners, this process is responsible for initiating requests, through S/P Performance Management, for resolution by the supplier/partner of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Note that some specific product and/or service components may be owned and managed by suppliers/partners.

Candidate Mandatory

Where some specific resource components are owned and managed by suppliers/partners, this process is responsible for initiating requests, through S/P Performance Management, for resolution by the supplier/partner of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Candidate Optional

Not used for this process element

Candidate Interactions

Interaction with Suppliers / Partners

(4) eTOM Process Type Engage External Party Resource

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • Business Process Framework 9.0 Addition

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:21