Category: (4) eTOM Process Type
Process Identifier: 1.5.9.6.7
Original Process Identifier: 1.1.3.4.6.7
Maturity Level: 4
If some specific resource components are owned and managed by other parties, this process is responsible for initiating requests, through other parties Performance Management, for resolution by the other parties of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.
Not used for this process element
Note that some specific product and/or service components may be owned and managed by suppliers/partners.
Where some specific resource components are owned and managed by suppliers/partners, this process is responsible for initiating requests, through S/P Performance Management, for resolution by the supplier/partner of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.
Not used for this process element
Note that some specific product and/or service components may be owned and managed by suppliers/partners.
Where some specific resource components are owned and managed by suppliers/partners, this process is responsible for initiating requests, through S/P Performance Management, for resolution by the supplier/partner of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.
Not used for this process element
Interaction with Suppliers / Partners
This was created from the Frameworx 16.0 Model