Frameworx Process: Escalate/End Resource Performance Degradation Report

Category: (4) eTOM Process Type

Process Identifier: 1.5.9.6.5

Original Process Identifier: 1.1.3.4.6.5

Maturity Level: 4

Description

This process monitors the jeopardy status of open Resource Performance Degradation Reports, and escalates Resource Performance Degradation Reports as necessary.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process monitors the jeopardy status of open Resource Performance Degradation Reports, and escalates Resource Performance Degradation Reports as necessary.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process monitors the jeopardy status of open Resource Performance Degradation Reports, and escalates Resource Performance Degradation Reports as necessary.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Escalate/End Resource Performance Degradation Report

Appears on these diagrams:

• 1.5.9.6 Track & Manage Resource Performance Resolution

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 9.0 Addition

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