Frameworx Process: Cancel Resource Performance Degradation Report

Category: (4) eTOM Process Type

Process Identifier: 1.5.9.6.4

Original Process Identifier: 1.1.3.4.6.4

Maturity Level: 4

Description

This process cancels a resource Performance Degradation Report when the specific trouble was related to a false resource failure event.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process cancels a resource Performance Degradation Report when the specific trouble was related to a false resource failure event.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process cancels a resource Performance Degradation Report when the specific trouble was related to a false resource failure event.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Cancel Resource Performance Degradation Report

Appears on these diagrams:

• 1.5.9.6 Track & Manage Resource Performance Resolution

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 9.0 Addition

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