Frameworx Process: Distribute Resource Quality Management Reports & Summaries

Category: (4) eTOM Process Type

Process Identifier: 1.5.9.4.2

Original Process Identifier: 1.1.3.4.4.2

Maturity Level: 4

Description

This process records, analyzes and assesses the Resource Performance Degradation Report status changes to provide management reports and any specialized summaries of the efficiency and effectiveness of the overall Resource Performance Management process. These specialized summaries could be specific reports required by specific audiences.

Extended Description

Not used for this process element

Explanatory

These specialized summaries could be specific reports required by specific audiences.

Mandatory

This process records, analyzes and assesses the Resource Performance Degradation Report status changes to provide management reports and any specialized summaries of the efficiency and effectiveness of the overall Resource Performance Management process.

Optional

Not used for this process element

Interactions

Candidate Explanatory

These specialized summaries could be specific reports required by specific audiences.

Candidate Mandatory

This process records, analyzes and assesses the Resource Performance Degradation Report status changes to provide management reports and any specialized summaries of the efficiency and effectiveness of the overall Resource Performance Management process.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Distribute Resource Quality Management Reports & Summaries

Appears on these diagrams:

• 1.5.9.4 Report Resource Performance

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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