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Frameworx Process: Correlate Resource Performance Event Notifications

Category: (4) eTOM Process Type

Process Identifier: 1.5.9.1.3

Original Process Identifier: 1.1.3.4.1.3

Maturity Level: 4

Description

This process passes information about potential specific service performance degradations arising from specific resource degradations to Service Quality Management to manage any necessary restoration activity as determined by that process. It passes information about resource failures due to performance threshold violations to Resource Trouble Management to manage any necessary restoration activity as determined by that process. It forwards resource performance degradation notifications to other Resource Performance Management processes, which manage activities to restore normal specific resource performance

Extended Description

Not used for this process element

Explanatory

This process passes information about potential specific service performance degradations arising from specific resource degradations to Service Quality Management to manage any necessary restoration activity as determined by that process.

Mandatory

It passes information about resource failures due to performance threshold violations to Resource Trouble Management to manage any necessary restoration activity as determined by that process.

Optional

Not used for this process element

Interactions

Candidate Explanatory

This process passes information about potential specific service performance degradations arising from specific resource degradations to Service Quality Management to manage any necessary restoration activity as determined by that process.

Candidate Mandatory

It passes information about resource failures due to performance threshold violations to Resource Trouble Management to manage any necessary restoration activity as determined by that process.

Candidate Optional

Not used for this process element

Candidate Interactions

It forwards resource performance degradation notifications to other Resource Performance Management processes, which manage activities to restore normal specific resource performance; and

(4) eTOM Process Type Correlate Resource Performance Event Notifications

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:20